About the role:

The RSPB’s digital estate is vital to our mission to give nature a home – from rallying people together to speak up for nature, to inspiring a love of wildlife, to raising the income that pays for our conservation work in the UK and around the world.  

Working together with our team of Service Designers, User Researcher and UX / UI Designers (as part of probably the biggest tech team in conservation) you’ll play a key role in shaping our digital experiences and evangelising a user-centred approach throughout the organisation.  

Together we’ll develop a deeper understanding of our users’ needs, motivations, and pains, explore a range of creative solutions and deliver desirable, engaging experiences.

Please see attached for further insight into this role.

Essential skills, knowledge and experience: 

• You’ll be collaborative, fun and friendly, adept at engaging stakeholders and users in testing and general chat.  
• You’ll be a passionate advocate for design thinking, have excellent soft skills and be experienced at planning, facilitating and driving stakeholders through a design thinking processes. 
• You’ll have experience of managing stakeholder relationships and balancing the demands of multiple projects running simultaneously.  
• You’ll have a passion for engaging with users, identifying, and challenging assumptions, validating hypotheses, and testing concepts and solutions with a mix of qualitative and quantitative data. 
• You’ll bring a sound knowledge of design principles and practices that underpin your excellent visual design skills and ability to create seamless interactions, helping us deliver experiences that delight our users and guide them effortlessly to their goals. 
• You’re comfortable leading discovery and ideation with a range of team members, guiding projects through the design thinking process, sharing your work and evangelising user-centred design with the wider organisation.
• You’ve got excellent people skills, recognise the importance of getting feedback early and often from peers and users, and always look for opportunities to collaborate and share.
• You’re confident owning the delivery of designs and experiences, and you'll instil confidence in our work by pragmatically balancing the needs of users with the goals of the organisation. 
• Ultimately, you’ll be an excellent UX and UI Designer with experience working on a variety of different projects, you’ll have your own ideas about what great UX looks like and how excellent UI design come together to deliver a delightful user experience.

Where you’ll be working: 

Good news! You can work from anywhere in the UK. We’ll provide you with all the tech and software to help you do your job from home and, with our wide network of reserves and offices, you’ll never be far from an opportunity for hot desking. You’ll also need to be prepared to travel occasionally for meet ups with the rest of our awesome team, to get involved in workshops and so you can get a better understanding of our vast and diverse organisation.

If you’d like to find out more about the role or arrange a chat, please email Stephen.lloyd-smart@rspb.org.uk 

This is a Permanent, Full-Time role.  As part of this application, you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above. 

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.

Please note that we are actively recruiting for this post and reserve the right to close this vacancy when sufficient applications are received.